Naropa Community Counseling Closing Announcement

 April 1, 2026

Naropa Community Counseling Center, its clinicians, student interns, and staff, regret to inform you that NCC will no longer be providing mental health services to the community after May 29, 2026. It has been our great pleasure to serve the members of the community since 2015, but due to economic circumstances beyond our control, the time has come to close our clinic.

We are providing this notice to you to inform you that we will no longer be able to provide you with counseling or other mental health services after May 29, 2026.

Between now and May 29, 2026, we remain committed to your mental wellness and will continue to provide counseling in accordance with our past practices, but we encourage you to begin the process of identifying a subsequent provider to provide counseling services as soon as possible. To that end, attached to this letter is a list of other counseling centers in the Boulder community that offer low-income mental health services on a sliding-fee scale, and/or that accept Medicaid and other insurance. This list does not include all providers and we encourage you to look beyond this list, if appropriate, to locate a provider with whom you are comfortable and who provides the counseling services you are seeking. If you need support in this process, please let your counselor know, and they can help you explore options for future counseling.

NCC will continue to provide most clients with counseling through May 8, 2026 or until you locate a new provider. In the event you identify a new provider prior to May 8, 2026, NCC is happy to offer a transition session either independently or in collaboration with your new provider.

NCC will make your records available to your new provider upon receipt of written authorization from you. We recommend you make any request for records prior to June 1, 2026 in order to assure all requests are fulfilled promptly. You may request a copy of your mental health record by making a written request to our office at counselingclinic@naropa.edu or by calling (303) 546-3589. We will continue to maintain your records for a period of seven (7) years from the date of your termination of counseling services.

It has been our pleasure to serve you at the Naropa Community Counseling Center. Please do not hesitate to reach out to your individual counselor or our office with any questions or concerns you may have.

Sincerely,

Naropa University

Naropa Community Counseling Center

Records Request

 June 1, 2026

Effective June 1, 2026 we have retained Cariend, a medical records custodian, to

manage the records for the next 7 years. Cariend is not a medical provider and does not handle

billing, medications, or referrals for the closed practice.

Requestors should be prepared to complete the Records Release Authorization Form and

provide a copy of government-issued photo ID, as required by HIPAA. The fastest way to process

requests for copies of medical records is to visit Cariend’s website and follow the instructions

posted here: https://www.cariend.com/request-records/

If you do not have access to a computer or internet, Cariend can be reached by phone at 404-

991-7080 – please note the HIPAA laws do not allow medical records to be released based on a

phone or email request.

If you prefer to mail your completed Authorization Form and Government-issued Photo ID:

Cariend ROI

PO Box 1866

Thomasville, GA 31799-1866

If you have questions about the process, Cariend can also be contacted via email at

Request@Cariend.com however, you should not send sensitive personal information or request

documents through email.